DIRECTOR OF MAINTENANCE G. H. Fazal

When our fleet was 5 minibuses big, we used to go into every maintenance detail before a vehicle was allowed to go on safari. We were new in the trade and had a name to make. As a result of the commitment, our small fleet became the talk of the trade. Robust, reliable, comfortable, efficient, and so on... Fifteen years later, I still go over the same maintenance rigour to make sure every nut and bolt is in the right place, this time, using a higher level of staff and modern maintenance facilities. The fleet now has grown to over 280 vehicles, and the winning standard has to be maintained in order to stay up there. We try not to subcontract outside workshops to service our vehicles as a way of controlling the quality. I am glad we have the right team and equipment, which makes work much easier for everybody, including myself.

WORKSHOP STAFF

Working with Leopard Tours is more fun and challenge than anything else. We work like a big team, divided into departments. When our colleagues wonder how we ever manage to keep such a big fleet in top form, we feel rather flattered. Maybe it is because of the working environment. We think we have better facilities, which include three fully equipped workshops here in Arusha, and the Ngorongoro outpost, the centre of safari relief operations on the Serengeti road. Work in the bush has now been made even easier for us by the mobile garage. Our performance in the field is legendary, and we think that is what makes the difference.