Effective Date: 01st July 2023
Information We Collect:
1.1. Personal Information:
We may collect various types of personal information, including but not limited to your name, address, email address, phone number, date of birth, passport details, and payment details. This information is collected when you make a reservation, sign up for our tours, contact us through our website or customer service, or participate in any promotions or surveys.
1.2. Usage Information:
When you visit our website or use our services, we may automatically collect information about your interactions with us. This includes IP address, browser type, operating system, referring URLs, page views, and other browsing information.
Use of Information:
2.1. Providing Services:
We use the collected information to deliver the services you requested, process bookings and payments, and communicate with you regarding your reservations or any changes to our services.
2.2. Improving our Services:
We may use your information to enhance our services, tailor them to your preferences, and provide you with a better user experience.
2.3. Customer Support:
We may use your information to respond to your inquiries, address your concerns, and provide customer support.
2.4. Legal Compliance:
In certain circumstances, we may be required to use and retain your information to comply with legal obligations or respond to lawful requests from public authorities.
We take reasonable and appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure technologies and have implemented security protocols to protect your data.
4.1. Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, or customer support agencies. These providers are obligated to protect your data and may only use it for the purposes we specify.
4.2. Legal Requirements:
We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or in emergency situations to ensure the safety of our customers and the public.
You have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. If you wish to exercise these rights or have any questions or concerns about your privacy, please contact us using the information provided below.
Leopard Tours Limited
Address: Nelson Mandela Road Plot No. 17, Kijenge, Arusha, Tanzania
Phone: (+255 27) 254 8441